Terms And Conditions



TIRUN & You

The following are the Reservation, Payment and Cancellation Terms and Conditions for Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises guests booked through the India Representative, TIRUN Travel Marketing.

How do I make a reservation?

A deposit must be made in order to reserve a stateroom and receive a written confirmation.

Deposit Payment on confirmation

Royal Caribbean International & Celebrity Cruises

No of Nights Deposit (Per Person)
1-5 Nights USD 100.00
6-8 Nights USD 250.00
9 + Nights USD 450.00


Azamara Club Cruises:

No of Nights Deposit (Per Person)
All Products USD 450.00


Full Payment

Royal Caribbean International and Celebrity Cruises:
Balance full payment is due on or before 60 days prior to scheduled sailing date. However for “Holiday” sailings (sailings over Thanksgiving, Christmas & New Year), full payment will need to be made 90 days prior to sailing date and for cruisetour 75 days prior to the cruisetour start date.

Azamara Club Cruises:
Balance full payment is due on or before 76 days prior to scheduled sailing date. However for “Holiday” sailings (sailings over Thanksgiving, Christmas & New Year), full payment will need to be made 90 days prior to sailing date.

How do I pay?

A choice of 2 payment options including:

  1. Payment in Indian Rupees at the prevalent rate of exchange via Cheque / Demand Draft / RTGS, should be made payable to “TIRUN Travel Marketing”.
  2. Payment by credit card -- American Express, Diners, Mastercard & Visa. (The cruise line will be the merchant establishment)
If I have to cancel my cruise vacation, will I receive a refund?

You will receive a refund for your Royal Caribbean International and Celebrity Cruise vacation if you notify us in writing 60 days prior to sailing date (75 days for cruisetours and 90 days for Holiday Sailings).

For Azamara Club Cruises, you will receive a refund, if you notify us in writing 76 days prior to the sailing date (90 days for Holiday Sailings)

The cancellation date applies from the date your written notice of cancellation is received in our office. No refunds will be made if you do not show up for your cruise or if you interrupt or cancel your vacation once it has begun.

The cancellation policy for your cruise (including cruise fare, NCCF and taxes/fees) are as set forth below

Please see the chart below for exact details:

Royal Caribbean International and Celebrity Cruises

Itineraries Days Prior to Sailing Date Cancellation Charges (Per Person)
1 to 8 Nights 60 or more days
59 to 30 days
29 to 08 days
07 or less days
No Charge
Deposit Amount
50% of Total Price *
No Refund
9+ Nights 60 or more days
59 to 30 days
29 to 15 days
14 or less days
No Charge
Deposit Amount
50% of Total Price *
No Refund
CruiseTours** 75 or more
74-57
56-29
28-15
14 or less days
No Charge
Deposit Amount
50% of total price *
75% of total price
No refund
Holiday Sailings 90 or more days
89 to 30 days
29 to 15 days
14 or less days
No Charge
Deposit Amount
50% of Total Price *
No Refund


Azamara Club Cruises:

Applicable to all cruise products year round 76 or more
75-45
44-15
14 or less days
No charge
Deposit Amount
50 % of total price *
No refund
Holiday Sailings 90 or more
89-30
29-15
14 or less days
No charge
Deposit Amount
50 % of total price *
No refund


*Or deposit amount, whichever is greater.

**Guests who convert their cruise tours to a cruise only booking within 42 days of the start date of the tour segment of the cruise tour will be subject to a cancellation charge. The amount of that charge varies depending on the location of the cruise tour and/or its length


Hotel Cancellations
(Pre/Post Cruise)
- 30-8 days prior to departure = 50% of the package cost

- No refunds will be made to "no shows", cancellations within 7 days of departure, hotel packages interrupted before their termination or guests with improper documentation.


NOTE: The cancellation penalty for the hotel will reflect in the booking 24 hours after the tour code is cancelled.



Note:
* Cancellations must be sent in writing and on a working day in order for us to action appropriately.
* Payments and Cancellation terms are subject to change without prior notice.
* Refunds will only be in Indian Rupees, payable by check, will take approximately 4 to 6 weeks to process, and, subject to rate of exchange, as applicable.
Please refer to Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises current year brochure for complete details. Information is also available on www.royalcaribbean.com, www.celebritycruises.com and www.azamaraclubcruises.com

If you have any further questions about the Terms & Conditions, please write to us at cruise@tirun.com

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